Tom's Service Center

Don Fry 4 months ago

Tom’s Service has always taken care of all of my vehicle needs, with great prices and customer service

Joal Phillips 5 months ago

Incredible work and incredible prices. Their team is cordial, professional and goes the extra mile for your service.

Victory V 7 months ago

My brother chose this auto repair shop because of its high rating and many positive reviews. We expected professional service and quality work. Unfortunately, our experience was different... His car was brought in for an engine replacement. After picking it up and driving approximately 130 miles from Binghamton to NJ, it became clear something was wrong. The truck consumed about 27 gallons of fuel for that trip, while it normally uses 16–17 gallons. Due to this abnormal fuel consumption, the vehicle was taken to an independent mechanic for inspection. The independent mechanic performed a smoke test and identified multiple post-repair assembly issues: – Three vacuum leaks (crankcase ventilation line, HVAC control line, and vacuum distribution at the intake manifold). – Several hoses connected incorrectly, causing leaks. – Missing bolts that should have been installed. – One hose kinked and damaged due to improper routing. – Another hose routed incorrectly compared to factory design. – The vehicle’s alarm system disconnected from the battery without explanation. After these issues were corrected, the engine idle stabilized and the vehicle began operating normally. At pickup, the

Stanislav Tsarenok 7 months ago

My Ford F-250 came into this shop in non-running condition and stayed there for repairs, where they replaced the engine. After I picked up the truck and drove from Binghamton to New Jersey (about 130 miles), it became obvious that something was wrong. The truck burned 27 gallons of fuel on that trip, while normally it takes about 16–17 gallons for the same distance. That immediately seemed abnormal, so I decided to have the truck checked again by an independent mechanic. When I picked up the truck, the engine was already running unstable. When I arrived in NJ, I opened the hood and a strong burst of air hit my face, and you could clearly hear air escaping. It was obvious this wasn’t coming from the cooling fan or anything like that. I pointed this out to the independent technician. He spoke with me and later called the mechanic from this shop. The response he received was that this issue was definitely not related to the vacuum system, that the vacuum had been “checked many times,” and that if needed they were ready to look into it and resolve the issue. However, when my mechanic ran a smoke test, he immediately found three vacuum leaks: a line to the crankcase ventilation valve,

David Emmi Edited 2 months ago

They got me in right on time and did the oil change, rotated the tires and checked out the rest of the vehicle. great friendly service, as always.